From XU Magazine, 
Issue 33

Annature enters a partnership with a new big brand McDonald’s, operated by the Munro Group

McDonald’s transforms its backoffice administration for future growth

Annature CEO Amreeta Abbott is adamant the partnership with Annature harnesses McDonald’s traditions of efficiency and innovation.
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Annature, Australia’s award-winning eSigning and ID Verification platform, today outlined the benefits of its partnership with the rapidly growing Munro Group of McDonalds Restaurants. Implementing its eSigning platform has transformed the administration of its human resources documentation, rapidly accelerated their execution and helped to re-deploy thousands of hours back into the business.

The Munro Group of McDonald’s operates a team of 700 plus, managers need signatures from staff, parents and guardians for rosters, crew policies, employment documents and award wages compliance requirements.

Documents executed in matter of minutes

What once took days and even weeks is now completed in minutes and hours due to Annature’s innovative eSigning platform technology. After sending thousands of Annature eSigned documents for a year, the Munro Group benchmarked the business results:

  • All 700 staff and parents and guardians can eSign
  • Thousands of documents ‘envelopes’ have been sent
  • Annature’s automated SMS reminders see documents signed three days faster
  • Every employment onboarding document is signed one week faster
  • Annature eSigning platform saved 8,400 hours in admin follow up
  • Two out of three documents sent via a text message are executed within two minutes
“We switched to Annature because we’d been frustrated by the lack of flexibility and the cost-effectiveness of previous solutions. Annature has given us outstanding setup support. Hours of webinars and assistance with developing templates and APIs has streamlined our processes even further,” said Harrison Hreszczuk, Munro Group of McDonald’s Restaurant Communications Manager.

Innovation and streamlined operations have always been the cornerstones of McDonald’s brand and operations; from pioneering categories, products, and customer experience; so, it comes as no surprise the retailer is looking to leveraging technology of future at the backoffice as well.

The agreement helps reduce the admin burden for franchisees and removes the need for print, signing, scanning and storing papers. For Annature, the leading Australian-owned electronic signature innovator, this latest deal further extends the company’s footprint into the real sector of the Australian economy.

Integration into the Business Processes

Digitally savvy Munro Group fully utilises Annature’s branding and white labelling capabilities, making signing even more intuitive, automatically integrating it into its administrative processes. Annature can now be used by head office staff and franchisees throughout its entire network.

Secure and Compliant

“Annature is efficient and keeps us compliant. Everyone has access to the latest document version, which increases productivity at every level. Staff love its user-friendly interface, and we gain extra Qantas Rewards benefits every time we eSign” he added. 

Vast majority of documents executed via the new platform contain personal and sensitive information, handling which is easy and no longer a concern for the Munro Group. A sophisticated array of access controls, account management, and other essential features ensuring the group employees’ data is safe, secure and onshore. 

As the leading Australian-owned eSigning solution with an integrated digital signature, identity verification, and payments platform built on blockchain technology, Annature offers integration with the world’s leading document management solutions and cloud storage providers. Its bank-grade security is underpinned by ISO 27001 certification to keep data, documents, and sensitive client information secure and onshore. 

“Annature is an Australian company with global eSigning and ID Verification standards,” said Amreeta Abbott, Annature’s CEO and founder. “Our award-winning eSigning platform offers more features for our end-users. We offer world-class ID Verification capabilities and vastly superior customer service, as the Munro Group discovered.”

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