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Product update: Karbon integration

February 2, 2022

This article originated from the Xero blog. The XU Hub is an independent news and media platform - for Xero users, by Xero users. Any content, imagery and associated links below are directly from Xero and not produced by the XU Hub.
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We’re hitting 2022 running with an exciting announcement…

Karbon integration

It’s a big one. We’ve been working with the team over at Karbon for a few months now to bring the two platforms even closer. Connect4 already works fantastically alongside many practice management systems but our new integration makes working with clients via Karbon and Connect4 even more seamless.

Connect4 & Karbon
Connect4 on the Karbon integrations page

For Connect4 subscribers based in the UK who have an active Karbon subscription, head over to ‘My integrations’ in the Connect4 app to get started right away. We’ve written a guide to help you get set up, or feel free to contact us at and we’ll happily walk you through. Worldwide users will have to wait just a couple more weeks until the full roll-out, but we’ll keep you posted!

a) Automatically assign actions to ‘to-dos’ in Karbon

Once you’ve linked your Karbon account to Connect4, any actions that you assign to your teammates (who are also in Karbon) will automatically be added as to-dos in Karbon.

Connect4 actions
Actions in Connect4 go straight into Karbon
Karbon to-dos
Actions in Connect4 go straight into Karbon

b) Invite Karbon team members into Connect4

The new integration also makes it even easier to get your Karbon teammates set up on Connect4. Simply import them from your organisation settings area.

Import team members from Karbon into Connect4

c) Easily add Karbon contacts to pods

In addition to importing your Karbon teammates, the integration also allows you to quickly add any Karbon contact to a pod. To see this in action, just start typing an email address into the email box. You’ll see a list of any matching Karbon contacts appear. No more digging around for client email addresses!

Quickly add Karbon contacts to Connect4 pods


This is just the start of our work with Karbon. We have a lot more planned to make the two platforms work together effortlessly. If there are particular automations you think should occur as part of the integration, please get in touch, we’d love to know more. Drop us an email at

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