Spendesk, the leading spend management and procurement platform for mid-market companies, announces its company-wide adoption of Dust, European specialist in custom AI agents for enterprises. This collaboration enables Spendesk to increase efficiency, eliminate fragmented internal AI tool usage, and ensure data security and compliance with UK and European regulations.
As a pioneer in spend management, staying ahead of the market is essential for Spendesk. When it comes to AI, moving fast is even more critical. “It’s impossible to use Spendesk without interacting with AI. We’ve implemented no fewer than 15 AI-powered features since 2017, predicting and pre-filling more than 2 million accounting fields each month,” says Rodolphe Ardant, Founder of Spendesk.
To maintain this speed of innovation, Spendesk has long embraced AI internally, from AI-driven sales processes to integrated AI assistants that suggest optimised responses for the Customer Care team. However, when the company began exploring mass adoption across departments, it encountered silos, with teams gravitating toward their preferred AI tools.
“As UK businesses continue to navigate an evolving regulatory and economic landscape, secure AI adoption has never been more crucial. At Spendesk, we found ourselves vetting contracts with individual AI assistants one by one. It wasn’t scalable or cost-effective,” said CEO Axel Demazy. “It also meant that teams more hesitant to experiment with AI were left behind, unsure of how these tools could support their work or comply with internal policies and local regulations.”
That’s when the company began engaging with Dust, with four key goals in mind:
- Democratise access to best-in-class AI models across all departments
- Ensure data security and compliance with European regulations
- Integrate seamlessly with existing tools and documentation
- Enable customisation over generic, one-size-fits-all solutions
Spendesk was seeking a unified platform that could serve as an AI backbone, one that would meet strict security standards, adhere to UK and European data sovereignty principles, and allow teams to use AI assistants best suited to their specific needs.
Today, Spendesk employees can create custom AI agents tailored to their roles, regardless of technical background. This integration enhances productivity while fostering a culture of innovation and self-service, strengthening cross-functional collaboration across the organisation.
Dust’s technology allows teams to build AI agents on top of Spendesk’s existing knowledge base, making internal documentation instantly searchable via natural language. With secure integrations to tools like Intercom, Notion, and Slack, Dust provides a protected environment where employees can confidently leverage company information.
“This partnership gives our teams the most powerful productivity tool we’ve ever put in their hands. Internal efficiency translates directly into faster innovation for our customers, helping us deliver both the most in-demand spend management features and the next generation of AI-first capabilities,” said Rodolphe Ardant. “By partnering with a fellow French innovator committed to data security, we’re proving that European tech can lead in AI while staying true to our values of privacy and user empowerment.”
“We built Dust to help companies create AI agents that are truly useful and trusted by their teams,” said Gabriel Hubert, CEO of Dust. “Spendesk had the vision and urgency to move early, and together we’ve shown what’s possible when AI is deployed thoughtfully and securely at scale.”