From XU Magazine, 
Issue 17

Xero Central Discussions is here

Keen Xero users will know Xero Central has been the home for Xero support articles for some time now, and Xero has recently added a new Discussions feature to help improve access and usability...

In Discussions you can ask all your Xero related questions and get the answers you need from other Xero users, including accounting and bookkeeping Xero partners.

You can also answer as many questions as you want and help Xero users with their own queries whilst you demonstrate how good your Xero and business knowledge is to users around the world.


The networking potential for Xero users is huge, and as discussions grow, the answers you’re looking for will be found faster and you’ll benefit from being part of a wider Xero community.

As it is part of Xero Central discussions with one or more comment or the best answer and related articles appears in search results and the more people ask and answer, the more the technology will ensure you get the right answer fast.

This addition to the Xero Community should make it easier to use for more people and due to the more instinctive discussions, Xero hopes more will utilise the resource.

The old Xero Business Community is now read-only so you can still access the helpful discussions you had there, but all future topics will be discussed on the new discussions feature.

For now you can still add and vote on feature requests and write app reviews in the Xero Business Community until they too, find a new place in Xero Central.

Any status you’ve built up in Xero Business Community won’t be transferred to the new discussions feature, but you can rebuild your presence by contributing and helping other Xero users in Xero Central, where under your Xero Central Profile all your contributions will be recognised.

Xero Central is fast becoming the place for all your Xero questions and networking.

How to jump in to discussions

To create a new discussion, click the ‘Start a discussion’ button at the bottom of any Xero Central article.  If you’re already logged into Xero you’ll be automatically authenticated for Xero Central and can start a discussion.  If you’re not logged in, use your Xero login to access Xero Central. This article provides more details about the new Xero login.

You will then be asked to update your Xero Central profile with a photo and a short bio the first time you click ‘Start a discussion’, and then you are all set. Your profile will be visible on the discussions leaderboard and if you’re a Xero partner, your profile will connect readers to your advisor directory listing to give potential clients more information about your practice.

Xero says: “We thank everyone who’s made the Xero Business Community so successful and we hope you enjoy being part of discussions on Xero Central even more. Please tell us what you think so we can keep improving things for you.”

Why leave it there?

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